Choosing the right size depends entirely on how you plan to use your sanctuary. We recommend checking our detailed pergola schematics (available on each product page) for exact external and internal dimensions. Here are a few tips to help you decide:

• For Swim Spas & Hot Tubs: Ensure you account for more than just the dimensions of the spa itself. You will need extra internal clearance for the cover lifter, steps, and enough room to move comfortably around the unit for maintenance.
• For Outdoor Furniture: Consider your ideal layout. We recommend measuring your dining table or lounge set with the chairs pulled out as if someone were sitting in them. This ensures you have ample walkway space even when the area is in use.
• Pro Tip: Mark the footprint of the pergola out on your patio with masking tape or chalk before ordering to get a true feel for the scale.

Absolutely. We have our pergolas on display at our showroom in Horndean (PO8 9JU). We highly encourage you to visit us to see the build quality, test the motorised roof, and experience the Halo LED lighting in person. Our team is on hand to sit down and discuss your specific project requirements with you.

Yes. If you are unsure about your space or have specific technical questions, we can undertake a professional site survey to inspect your proposed location. Please note that this service may incur a small charge; however, this is fully refunded against the cost of your finalised pergola purchase.

We offer a professional delivery and installation service within a 30-mile radius of our showroom. This covers most of Hampshire and parts of West Sussex and Surrey. If you are outside this area or prefer to DIY, you are very welcome to collect your pergola directly from our showroom. All options are available to select on the product page.

When the louvres are closed, the pergola provides an excellent sheltered environment, protecting your furniture or swim spa from the rain. Our clever integrated guttering system channels water through the internal frame and down the legs. While no outdoor structure is 100% "watertight" in extreme storms, it offers high-level weather protection for year-round garden use.

If you opt for an electric model or add integrated heaters, you will require a 13-amp outdoor-rated socket in close proximity to the pergola. We recommend having this installed by a qualified electrician prior to our arrival or your self-assembly.

To ensure the pergola functions correctly, it must be installed on a solid, generally flat surface. The structure needs to be securely bolted down to a stable base such as a patio, concrete pad, or structurally sound decking.

Yes, we can assist with basic groundworks. Our professional fitters can help with tasks such as installing concrete pads or basic slab reinforcement. Please note: We only offer this when the full professional installation service is chosen. These extra works must be discussed and quoted for prior to delivery, as they are charged in addition to the standard installation fee.

Yes. Our aluminium pergolas are designed for straightforward home assembly. Most customers find that two people can easily erect the structure with minimal DIY experience. Every kit includes a step-by-step guide and all the necessary fixings.

Yes. We offer a range of optional upgrades to enhance your privacy and weather protection. These include:

• Pull-down privacy screens: Perfect for blocking wind and low sun.
• Fixed side walls: For a more permanent, enclosed feel.
• Decorative panels: To add architectural flair to your sanctuary.