Privacy policy

Privacy Policy

At My Hot Tub Shop Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect  
We collect personal information that you provide to us when you place an order, sign up for our newsletter, or contact us. This information may include your name, email address, billing and shipping addresses, phone number, and payment details.

2. How We Use Your Information  
We use the information we collect to process your orders, communicate with you about your purchase, provide customer support, and send you updates or promotional materials (if you have opted in). We may also use your information to improve our website and services.

3. Sharing Your Information  
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products to you. These providers are required to keep your information confidential and use it only for the purposes for which we have contracted them.

4. Security  
We take the security of your personal information seriously. We implement a variety of security measures to protect your data, including encryption and secure payment gateways. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies  
Our website uses cookies to enhance your browsing experience and to analyze site traffic. Cookies are small data files that are stored on your device when you visit a website. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

6. Your Rights  
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or if you have any questions about our Privacy Policy, please contact us at info@myhottubshop.co.uk.

7. Changes to This Policy  
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the bottom of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Information  
If you have any questions or concerns about our Privacy Policy, please contact us at info@myhottubshop.co.uk.

This Privacy Policy was last updated on 12 August 2024.

Thank you for trusting My Hot Tub Shop Ltd with your personal information. We are committed to ensuring your privacy is protected.